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222det collects only what it needs to run your account, process transactions through Nagad and Rocket, and keep your activity secure. This policy tells you exactly what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you open an account, we collect the information you enter during registration: name, contact details, and the payment identifiers linked to your chosen method — Nagad or Rocket. We also record session data, device type, and the pages you visit inside the platform. This is standard for any service that needs to verify account ownership, process a withdrawal request, or respond to a support query you raise. We do not sell your personal data to third parties. We do not share it with advertisers. Where we share data at all, it is with service providers who operate under written confidentiality obligations and only receive the minimum needed to do their job — for example, a payment processor handling your Nagad transfer or Rocket withdrawal needs your wallet reference, nothing more. We retain account records for as long as your account is active and for a period after closure in line with our internal retention schedule. If you close your account and want to know the specific retention window that applies to your records, reach out through our published support route and we will confirm it. We review this policy periodically; any material change will be communicated before it takes effect.
This policy applies to everything processed through your 222det account. It does not extend to third-party sites linked from our platform, and it does not override the laws of your local jurisdiction. Check what falls inside and outside our responsibility below.
Covers all data entered during registration and login — your email, contact details and any verification steps completed inside your account settings. We control this data directly and you can request a review at any time.
Covers records of deposits and withdrawals processed via Nagad and Rocket. Transaction logs are held in your account history. We share only the wallet reference with the relevant payment processor — no broader financial profile.
Covers behavioural data collected while you browse the platform: pages visited, game categories opened, and session duration. This is used to keep the service functioning correctly and to resolve account support queries.
Does not cover external sites, payment apps or services you access independently. Once you leave our platform, their own privacy terms apply. We have no control over data handled outside our domain.
You have practical choices about how your data is held. You can request a copy of the personal information we hold on your account — submit that request through the support route published on the site and we will respond with what we have. If any detail is wrong — a contact number, an email address, a payment method reference — you can correct it directly inside account settings without needing to contact support at all. If you want to raise a formal question about data handling, the same support route handles that too. For anything involving your Nagad or Rocket wallet details specifically, include your account reference when you write in so we can locate the correct transaction records quickly. You may also request that we close your account; we will confirm what data is retained post-closure and the applicable retention window. None of these rights are conditional on making a deposit or being an active member — they apply as long as you have a registered account with us.
Request a copy of all personal data held on your account by contacting support with your account reference. We will confirm what is held and in what form.
Update contact details, email or payment method references directly in account settings. No support ticket needed for standard field corrections.
Use the published support route for any question about how your data is stored, shared or retained. Include your account reference to speed up the response.
Ask us to close your account at any time. We will confirm which records are kept post-closure and for how long, in line with our retention schedule.
If you have a question specifically about this policy — what we hold, how it is used, or how to exercise your rights — use any of the contact routes below. We do not publish routes we cannot staff, so the channels listed here are the ones that actually reach the team responsible for account and data queries.
Open the chat widget from any page on the platform. Raise your data or privacy question directly and quote your account reference so the agent can locate your records without delay.
Send your query to the support email address published in the account help section. Include your registered contact detail and a short description of the data question you are raising.
The help section inside your account area covers common data and privacy questions with step-by-step answers. Check there first — many account correction requests can be completed without contacting support at all.
Our data handling practices are designed around the minimum-necessary principle: we collect what the account needs to function, retain it for the period required by our internal schedule, and then remove or anonymise it. Security controls protect your account data at rest and in transit. Cookies used on the platform are limited to session management and basic analytics — no advertising cookies are placed without a separate disclosure.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies measure how sections of the site are used. No advertising or tracking cookies are placed without a separate, clear disclosure to you.
Your login credentials are stored in hashed form. Payment references for Nagad and Rocket are held only as needed to process or verify a transaction. We do not store full wallet numbers beyond what the transaction record requires.
We keep active account data for as long as the account remains open. After closure, a retention window applies in line with our internal schedule. Contact support with your account reference to confirm the window that applies to your records.
When this policy changes in a material way, we notify you before the change takes effect — via the contact detail registered to your account. Minor clarifications are updated without separate notice but the revision date on the policy is always updated.
These are the questions we get most often about data, account records and your rights under this policy. If yours is not here, reach out through the support route and we will respond with a specific answer.
We hold your registration details — name, contact information and email — along with session data and the payment references linked to your Nagad or Rocket transactions. You can request a full copy of what we hold by contacting support with your account reference.
We share data only with service providers who need it to operate a specific function — such as a payment processor handling your Nagad or Rocket withdrawal. Those providers operate under confidentiality obligations and receive the minimum data necessary. We do not sell or share data with advertisers.
Most account details — contact number, email, payment method reference — can be updated directly inside account settings without contacting support. If a field is locked or the correction involves your registered identity detail, raise it through the support chat or email route.
A retention window applies after account closure in line with our internal schedule. The exact duration depends on the type of record. Contact support with your account reference after closure and we will confirm what is retained and for how long.
Yes. Transaction records processed through Nagad and Rocket are part of your account data and covered by this policy. We hold the wallet reference and transaction log needed to verify and support those transactions. Your payment app's own terms also apply to data held within that app.
Use the live chat or email support route published in the account help section. Include your account reference and a short description of the data question. The team handling account and data queries will respond with a specific answer rather than a generic acknowledgement.